Trying to remain calm about this but how do I freaking deal with this error!?
I am at the point where I'm ready to ask Adobe to cancel the membership and give me back my money as I have been unable to do anything productive with After Effect because of this error! I have looked around for answers but none either works or solve the problem. Here's the following information as I need answers ASAP as to how to fix this:
Software:
- After Effect CC 2015 (Version 13.6.1.6)
- Error code: 26 :: 392
Laptop:
- Type: Macbook Pro
- Operating System: OS X Yosemite (version 10.10.5)
- RAM/Memory: 16 GB
How I temporarily solved:
- Used .MOV and .AIF for visual and audio instead of .MP4 and .MP3 - worked for 2 videos before error happened again
What have I done:
- tried .MP3, .MP4, .MOV, .AIF
- tried compressing my files
'Solutions' that doesnt work:
-> Uninstall Quicktime: I can not do that because my laptop will not allow it. That program is required in the system so uninstalling is out of the question
-> Using other programs: I do not have the money to trail and error any and all programs that supposedly fix the error