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AE CC 2017 - crashes upon rendering

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Hi all,

 

First time posting, I hope I give enough start info to assist with an answer.

 

I have an iMac, here is a screenshot of the system:

 

Screen Shot 2017-08-19 at 10.35.28 pm.png

 

I am running AE CC 2017, version as below image:

Screen Shot 2017-08-19 at 10.37.41 pm.png

 

I have recently upgraded, where I was using a version of CC 2015 which was able to render any effects I had put through it.

 

I have recently purchased and installed the Video CoPILOT Element 3D V2.2 to work with a template AE file from Videohive:

https://videohive.net/item/golden-pearl-logo/20005865?s_rank=1

 

Here are my AE preference settings that may be relevant:

Screen Shot 2017-08-19 at 10.35.52 pm.png

 

Screen Shot 2017-08-19 at 10.36.03 pm.png

 

Now to the problem, EVERY time I go to render, AE crashes.  I have tried using Adobe Media Encoder CC 2017 to render, I've tried using AE CC 2017 to render, every time, AE fails.  It takes less than 5 seconds for the freeze, and within 30 seconds, I've lost AE and the file won't render.

 

I'm a business owner who specialises in advertising and generally use resources to create AE content, but right now, I'm just trying to work out what in the hell is going wrong. 

 

Is my iMac, simply being a mid 2011 12Mb RAM machine, too old?  Is there a setting I can change?  Is there a fix to this problem?

 

 

Any help is good help,

Glenn


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