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Adobe Media Encoder can not connect to Dynamic Link server

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I can not render my After Effects Projects with Media Encoder.
The Project gets loaded into Media Encoder but when I try to render or to change the output settings I get an endless loading window where it tries to connect to the dynamic link server.

when i close the dynamic link window and click again on settings (H.264) then it tries to load the Project but again nothing happens.

I am really stuck here and the customer support could not help me.
(after he recommended to restart my computer the remote programm was deletet automatically and the chat option was removed on the Adobe site)


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