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After Effects Crash on OSX 10.12.5

May 28, 2017, 8:17 am
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Hi,

 

Updated OSX and every time I start After Effects i crashes on a OSX 10.12.5 on Mac Pro Early 2009.

Tried to reinstall, tried to remove all preferences under /User Home/Preferences/Adobe/After Effects and emptied trash bin,

did a restart, reinstalled and so on.

No Success:

 

Updated the NVIDIA Cuda and Graphic card drivers, reversed them to OSX Nvidia graphic card.

 

No Success:

 

Does anyone have more smart suggestion for me to try out?

 

Regards Boz

 

 

Logg:

 

Process:               After Effects [772]

Path:                  /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects

Identifier:            com.adobe.AfterEffects

Version:               14.2 (14.2)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           After Effects [772]

User ID:               502

 

 

Date/Time:             2017-05-28 16:27:50.811 +0200

OS Version:            Mac OS X 10.12.5 (16F73)

Report Version:        12

Anonymous UUID:        C9C67438-DD6E-50B1-E5B2-011447BAFFE2

 

 

 

 

Time Awake Since Boot: 530 seconds

 

 

System Integrity Protection: enabled

 

 

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

 

 

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

 

 

Application Specific Information:

abort() called

terminating with uncaught exception of type dvacore::filesupport::dir_exception: dva_exception::what() error.

 

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fffc8f44d42 __pthread_kill + 10

1   libsystem_pthread.dylib       0x00007fffc9032457 pthread_kill + 90

2   libsystem_c.dylib             0x00007fffc8eaa420 abort + 129

3   libc++abi.dylib               0x00007fffc7a0484a abort_message + 266

4   libc++abi.dylib               0x00007fffc7a29c37 default_terminate_handler() + 243

5   libobjc.A.dylib               0x00007fffc8537353 _objc_terminate() + 124

6   libc++abi.dylib               0x00007fffc7a26d69 std::__terminate(void (*)()) + 8

7   libc++abi.dylib               0x00007fffc7a26de3 std::terminate() + 51

8   com.adobe.AfterEffects         0x00000001098b0eab main + 2267

9   com.adobe.AfterEffects         0x00000001098b05c4 start + 52

 

Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2,26 GHz, 16 GB, SMC 1.39f5

Graphics: NVIDIA Quadro 4000, NVIDIA Quadro 4000, PCIe, 2048 MB

Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

Memory Module: DIMM 8, 2 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393930353431332D3030322E4130324C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet 1, Ethernet, en0

Network Service: Wi-Fi, AirPort, en2

PCI Card: NVIDIA Quadro 4000, Display Controller, Slot-1

PCI Card: NVIDIA Quadro 4000, NVDA,Parent, Slot-1

PCI Card: pci1b4b,9182, AHCI Controller, Slot-2

Serial ATA Device: HL-DT-ST DVD-RW GH41N

Serial ATA Device: Samsung SSD 850 PRO 256GB, 256,06 GB

Serial ATA Device: WDC WD20EARS-00MVWB0, 2 TB

Serial ATA Device: ST2000DL003-9VT166, 2 TB

Serial ATA Device: Hitachi HDS721010KLA330, 1 TB

Serial ATA Device: ST2000DL003-9VT166, 2 TB

USB Device: USB Bus

USB Device: USB Bus

USB Device: USB Bus

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB Bus

USB Device: USB Bus

USB Device: USB-PS/2 Optical Mouse

USB Device: USB Bus

USB Device: USB 2.0 Bus

USB Device: ImageMate 14 in 1 Reader/Writer

USB Device: USB 2.0 Bus

USB Device: Keyboard Hub

USB Device: Apple Keyboard

FireWire Device: built-in_hub, Up to 800 Mb/sec

Thunderbolt Bus:

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After Effects error:invalidimage buffer size

May 26, 2017, 4:35 am
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I recently got this error while rendering my project:

Screenshot_11.png

I have never gotten this in any other project, only this one. I really want to render it since it took a lot of time.

I heard that it could be because of not enough RAM on my PC, but I have 12gb and I think that is more than enough.

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Order of 3D layers in After Effects (help!)

June 15, 2017, 11:32 am
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Hi there,

I'm a beginner in After Effects and I have a problem that drives me crazy.

There are about 40 layers in my composition and as soon as I add another one, convert it to a 3D layer and move it further back,

it doesn't work. The layer either stays at its position or just partly moves behind the previous layer (half of it is still visible). 2D layers

work just fine but in the 3D workspace, the order of the layers doesn't make any sense whatsoever.

 

Just made an update - didn't change a thing

 

Has anyone experienced similar problems and/or knows how to fix this?
Thanks in advance!

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After Effects Incorrectly Imports Premiere Pro Subclips

May 19, 2017, 4:52 pm
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When I import a Premiere Pro project into After Effects my subclips don't have the in/out points I selected for them in PPro. Instead, the subclips have the duration of the entire footage file. This makes them useless in After Effects. I must then manually select in/out points a second time in After Effects, huge waste of time. It would be great if AE could recognize subclip in/out points.

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"Offset" effect messes up with gpu rendering is enabled in AE CC

June 15, 2017, 1:18 pm
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Long story short, I created an animation preset (.ffx) in AE CS6 that includes the effects: Transform, Motion Tile, Offset, and some sliders with expressions.

And I sell this preset online to AE CS6 and CC users. Everything has been fine until recently when Adobe had an update for CC (around April I think) that enabled gpu rendering. My buyers who use CC have told me that when gpu rendering is used, it messes up the "offset" effect (see example below), but it looks fine when gpu rendering is disabled. Has this happened to anyone else? I really dont think it's an issue with my preset because it works just fine otherwise.

 

 

 

 

19074551_10203404273143251_1511581862_o.png

 

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Display and performance issues with GTX 1080 Ti

May 7, 2017, 10:48 pm
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Is this video card not fully supported yet? I'm having the following issues with it:

 

Disconnected playhead:

Jumping to keyframes disconnects the playhead from its tail, which is pretty disorienting when working with several keyframes.

Untitled2.png

 

Playback leaves a random trail of black lines:

This one isn't a big deal, but still a bit distracting.

Untitled.png

 

 

Also, I haven't been able to consitently reproduce it, but I will frequently get frame drops even when everything is cached to RAM and green across the board, producing the curious message in the Info panel, "Playing from RAM (NOT realtime)

Untitled3.png

 

 

The project itself is dead simple - 1080p 25 FPS basic text, masks and solids animation overlaid on still images and image sequences. I'm not using any plugins or effects apart from Curves and a Linear Wipe here or there. I am using the Ease and Wizz expression on some keyframes, but I've been using this for years with no performance issues.

 

After Effects 2017.2 (14.2.0.198)

Core i7 7700K

GTX 1080 Ti (381.89 which is the latest version of drivers)

64 GB RAM

Media Cache set to a dedicated SSD, separate from OS and project files

Windows 10 Pro 1703 (15063.138)

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Problem with scaling

May 29, 2017, 10:40 am
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so when Im in priemer pro and I move the footage to after effect, it's scaled way in and I can't scale it out. What settings do I have to change?

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Questions about AF JibJab animation

June 8, 2017, 3:50 am
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Hi there. This is my first time on this forum, first of all. Secondly, I am wanting to create a JibJab animation with After Effects using an existing video with some pictures of other people's faces pasted on the existing people in said video and I have a couple of questions regarding specific actions that I want to take. I also want to add examples for each question so as for you to better understand what I'm talking about.

 

1) How does one go about putting two or more faces on two or more existing bodies for an animation of this type??? I am somewhat familiar with the Motion Track feature and I pretty much know the basics of it. So do I have to set multiple track points to do this or is there another way??? Example: ://youtu.be/2x-xThwA3mo -- at 0:01 mark

 

2) The original video source I am using has multiple shots in it and wherein only one person may be in one shot and two people may be in another. Do I need to split each shot from frame to frame and insert separate track points for each separate shot or do I just put in multiple track points all the way through without splitting anything??? Example: https://youtu.be/2x-xThwA3mo -- from 0:05 mark to 0:08 mark

 

3) In a couple of shots, a person does not come into frame until a couple of seconds. My plan is to paste a new face on this person's body as soon as it comes into frame. Do I have to track the object out of frame first before it comes into frame just like I would the opposite - track motioning an object going out of frame??? Example: https://youtu.be/2x-xThwA3mo -- from 0:00 to 0:01 mark

 

4) I want to paste different faces on certain bodies for different "facial expressions," so to speak. Do I use different track points for that as well??? Example: https://youtu.be/2UywVLZjSqA

 

5) In one shot, two bodies have their faces obscure for a few seconds, but then their faces are shown. The second their faces show, I want the new pasted faces on them to come into frame. And then when the real faces go back into obscurity, I want the pasted faces to go out of frame as well. Do I split from frame to frame and insert different track points for this also??? Example: https://giphy.com/gifs/maker-jibjab-tdi6tN2V73YMU

 

6) One body in which I will have a pasted face walks by another body with a pasted face, obscuring this for a second then coming back into frame. How do I go about achieving this??? Example: https://youtu.be/2x-xThwA3mo -- from 0:18 mark to 0:22 mark

 

7) And finally, after one shot has pasted faces on two bodies, the next shot will not have any bodies in it at all, meaning no faces will be pasted. Do I split this shot from frame to frame and just leave that alone???

 

If any of these questions can be answered, that would be greatly appreciated! Thanks a heap! :-)

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Question Regarding Image Frames Using Audio Spectrum

May 20, 2017, 10:35 am
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Hello, i am using AIMP Skin Editor to make AIMP player skins.

there is an option to make Spectrum Display using Images Frames like this picture.

fed50d6a278c498d8ceecf0dc392c0d5.jpeg

 

 

the image frames interacts depending on the music frequency like this gif below,

giphy.gif

 

 

i want to do the same using After Effect to create a logo that interacts to music.

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After Effects error: There was an error processing this PDF document. (1074397201)

June 15, 2017, 3:12 pm
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Just in case someone else encounters this issue. We have Macs and PCs in our office. We were getting the following two errors on PCs after packaging up a recent project:

 

After Effects error: There was an error processing this PDF document. (1074397201) ( 50 :: 29 )

After Effects error: cannot reopen an open file. ( 3 :: 130 )

 

Followed by AE crashing.

 

Macs opened the packaged project with no errors.

 

SOLUTION: Prior to packaging, move all assets into folders with PC acceptable names (no \ / : * ? " < > | allowed). We usually do this but missed a folder with a "/" which was translated into an unreadable character (for PC) in the directory structure of the packaged project.

 

FEATURE REQUEST: A more meaningful error code(s) would have been helpful in tracking down this issue.

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Graphic card requirement for after effects

June 11, 2017, 7:18 pm
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I had After Effects Cc 2015 installed in my laptop.I have NVidia GeForce 940MX 4GB graphic card installed in my laptop.This graphic card is not in the list of compatible graphic card for After Effects for fast 3D rendering.Is there any way I can use my graphic card for after effects ?

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After Effects CC 2017 이미지경로 유실 질문!(Missing image path)

June 15, 2017, 6:53 pm
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CS5 사용할때는 경로 지정해서 이미지를 하나만 찾아줘도 전부 찾아졌는데

 

CC2017 에서는 이미지 하나 찾으면 하나만 찾아져서 일일이 이미지 하나씩

 

찾아줘야하는 번거로움이 있는데 저만 그런건지 모르겠네요.

 

When I use CS5, I find all the images even if I specify a path and specify only one image.

 

When CC2017 finds one image, only one image is found,

 

I have a hassle to find, but I do not know if it is me.

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Watch Folder renders randomly failing (-1610153464)

June 15, 2017, 8:43 pm
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I'm trying to use the Watch Folder to render multiple projects overnight but they keep failing with the following error:

Disk Full. The file may be damaged or corrupted. (-1610153464).

I've had this error in the past when trying to render across a network but these are all strictly local files and if I try to render directly from the project render queue they all render fine.

I did see another thread from a few years back blaming Windows Defender so turned that off, still no joy.

the other odd thing is the fail point is totally random, sometimes early sometimes right near the end sometimes not at all (which made me think Windows Defender was the culprit)

 

Any suggestions greatly appreciated...

 

Windows 10,  Ae CC17

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Unable to replace files in the project window

February 26, 2017, 3:56 am
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I have After Effects cc 2017.1 Version 14.1.0.57 on a Mac.

When I want to replace an image in the project window, the ai and psd files are greyed out, therefore, not allowing me to replace files.

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Problems with creating a Shape layer with a Vector image

June 15, 2017, 2:58 pm
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Hello Adobe Community,

I am needing to take a vector logo I have created in PhotoShop and turn that into a 3D model for a project in After Effects, I know the process to creating a 3D vector but it seems when I try to create a Shape Layer with the vector it becomes this (See Picture) I am not sure what to do and help would be appreciated.

 

Screenshot (8).pngBefore creating a shape layer Screenshot (9).pngAfter Shape Layer is created

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AE Error Codes ( 3::6 ) OSX10.12 AE14.2

June 15, 2017, 5:20 pm
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Hello Everyone

 

Is there a comprehensive list of error codes for AE anywhere that is active and that I can be directed too? Some sort of god list?

 

Secondly the error code I'm currently seeing is ( 3::6 ) when trying to read an AE project 8 levels deep.

 

When attempting to import the file it provides an error window stating 'Unable to import /path/to/item/ bad format or not readable

 

The closest error code i can get to is the one quoted in this link as ( 3::0 ):

After Effects CC (April 2017) In-Depth: Bug Fixes and Miscellaneous Changes | Creative Cloud blog by Adobe

 

Ive also looked in the following locations:

errores en after effect y posibles causas. (parte 2) - Taringa!

http://ww12.myleniumerrors.com/ (Which is dead link)

After Effects error codes | Creative Cloud blog by Adobe

 

Can anyone shed some light?

 

Current AE version: 14.2.1

Current OS: 10.12 Sierra

 

Thanks

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Team Project - special needs

June 14, 2017, 7:11 am
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Hey together!

 

I will start with my question directly: We like to share comps with the whole team, which could be previewed and imported directly in the current AE-project. As a kind of comp-library with a preview function. We hoped the new feature "Team-Projects" for AE will help out, but its not possible to import or preview comps from the cloud to a project, which is not in the cloud. We tried other possibilities, like the media browser or the cloud libraries, but nothing worked for us. Now the question: Is there any tool/addon out there which have these functions?

 

Thanks for your help!

All the best,

Micha

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Help Me!

June 13, 2017, 11:59 pm
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1111.png

What is the name of the tracks I took in the box?

While trying to write a 3d article, those points disappear when you write the second one after the first

(I apologize for my corrupted narration.)

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Create Realistic Underwater Scene

May 21, 2017, 3:05 pm
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I've just been trying to use Red Giant's Psunmai to make an underwater scene. I don't get very far before AE crashes. I'm thinking because Red Giant doesn't include it anymore in their suites, that maybe it's retired. I'm running Adobe CC 2017, so maybe the older plugin isn't compatible. So I was wondering if there's another effect out there to help me create a realistic underwater scene?

 

So far, all my Youtube and Google searches aren't giving me what I'm looking for. It's usually how to make a watery text, bubbles, foam, puddles etc. But nothing for just plain old underwater where you can see the surface rippling above you.

 

Any thoughts?

 

Thanks in advance.

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Translating keyframes from a null to the parented object?

June 14, 2017, 2:13 pm
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I have a camera parented to a animated null, and I'd like to be able to get rid of the null and have the movement translated into position and rotation keyframes on the actual camera. Is this possible?  The reason I want to do this is I'm having trouble getting the camera animation to export to C4D when it's parented to a null, but seems to work well when the keyframes are on the camera.  Thank you for your help!

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